Site Rules
Tenancy Information UK
In order to meet our obligations under the Privacy Act:

• Only UK resident: Landlords and Managing Agents may register.
  
  
• In the case of a company with multiple staff, each member of your staff that is using the site must have their own username (login name) and password, so that if a complaint is made by a person recorded on our system the Privacy Commissioner can check with our member that they have the prerequisite tenant's authority to do checks and lodge them on our system. It is the responsibility of companies, individual Landlord/managing Agents to maintain security of your username and passwords otherwise you and your company will be liable, togeather with the user who has breached the Privacy Act. Having individual user name and password is useful to monitor who in your office is doing the checks, and should a staff member leave we can easily cancel their user account without disruption to the balance of your office users.
  
  
• We strongly urge you to refer to samples of our tenancy agreement. The reason for this is that tenants must be made aware that they may be added to a database. Our agreement states this. Most tenants have no problem with this as it is in their interest if they are reasonable tenants. We offer sample agreements at our resource centre that can be printed for free.
  
  
• If you do not use our tenancy agreement then you must add a statement to your preferred agreement, which makes it clear that the tenant may be added to a database at the end of the tenancy. This statement is available from the Resource centre.
  
  
• Some landlords may submit a glowing report on tenants they feel deserve this praise.
  
  
• We insist that you obtain a prospective tenants written permission before doing a reference check on them (generally via your Tenancy Agreement or Fact Find form). A suggested initial Fact Find form can be found at the resource centre.
  
  
• We insist that all information added to the database must be correct in its entirety and fair.
  
  
• We insist that tenant information from the database is only used for the purpose of evaluating a prospective tenant.

Disclaimer: Information on this website is provided by registered LBTUK. members. Members agree to indemnify and hold harmless LBTUK. and its directors and officers, from any claim, suit, loss, damage or expense incurred by LBTUK. and its directors and officers as a result of any references provided by a member, use of a reference by a member, or a members usage of this site. Please be truthful and fair in all your reports submitted to this site. Members found breaching site rules will have their membership suspended.


A word to tenants - You have the right to see the information held about you by any credit bureau or tenant database, and to correct it in accordance with the Privacy Act. If you wish to view the information we hold about you, you must register to check the details and if so wish, make a statement in your defence next to that report.

Add your good or bad tenants to our database.